OUR SERVICE STANDARDS
Utmost 20 Minutes Services
- Cash/cheque deposits
- Over the counter withdrawals
- ATM and cheque book collection
- General enquiries
- ATM card blocking
- Bankers cheque
Utmost 1 hour Services
- Account opening
- FDR Processing
- Dormant Account Activation
- Internal Funds Transfer
- Statement Processing
- Money gram/Western Union
Utmost 24 hours services
- Salary/Pension Processing
- RTGS/EFT remittances
- Bank standing orders processing
Utmost 3 week Services
- ATM/ FOSA Card processing
- Cheque book Processing
Utmost 1 hour – Short term loans
- Emergency 12 & 24
- School fees
- Special loans
- Advances
- Refunds
- Mkopo Mashinani
Spot cash registration and PIN generation – 72 hours Agency card processing – 1 week
Utmost 3 hours – Long term loans
- Normal loan
- FOSA/ Karibu loan
- Premium loan
Asset finance and group premium loans upon perfection of the securities.
TO Contact Us
- Head Office
- Nyahururu Branch
- Maralal Branch
- Ndaragwa Branch
- Miharati Branch
- Gilgil branch
- Naivasha Branch
- Haraka Branch
Office Telephone Numbers
- 0723 -836 421/ 0733 416 492 Hotline: 0731 638 930
- 0725- 562016
- 0788-975724/0707-937575
- 0707-805 818/0788-975698
- 0711-727714/0732-827081
- 0727-172775/0736-500971
- 0754-507679
- 0731-028088
- 0727-072991
Monday to Friday 8.00 am to 4.00 pm
Sartuday 8.00 am to 12.00 noon